Privacy Policy

We are committed to treating your data with respect and holding it correctly, in line with the EU General Data Protection Regulation enforced May 25th 2018.

By using our website, or by providing any personal information to Clearcut Arts Ltd, you consent to the collection and use of your personal information as set out in this privacy statement.

Your data

We collect data when you:

  • book a ticket for an event via Eventbrite 

  • sign-ups to our online newsletter, via Mailchimp, Hubspot or Canva.

  • apply for a job

  • or otherwise give us personal information online, in paper or electronic form, over the phone, or in person.

For equal opportunities monitoring, we collect anonymous data about gender, age, ethnicity, sexual orientation and access requirements.

We collect data for the following purposes:

  • To keep audiences, participants, artists and stakeholders informed about  Clearcut Arts Ltd news and events via our mailouts, including fundraising initiatives. We always disable or remove addresses in our database when requested to do so.

  • To contact you regarding events or sessions you have booked with us

  • To contact you about offers of events or shows you might be interested in

You have the right for your information to be completely deleted from our databases, and if you would like us to do so please contact us the contact details at the bottom of this policy.

Where your data is used

General

  • We do not pass on your data to third parties in any circumstances.

  • You have the right to have your data removed from our records at any time without explanation.

  • You have the right to request the data we store on you at any time without cost or explanation.

  • We use your data to send you relevant news about  Clearcut Arts Ltd or to evaluate our work.

  • This policy is drafted in accordance with the EU General Data Protection Regulation. We actively monitor current data regulation and update our data policy where necessary.

  • Any storage of data is kept in password protected systems.

  • Clearcut Arts Ltd does not store or have access to credit card details.

Online Newsletter

  • Our online newsletter is powered by Mailchimp but we sometimes use Hubspot or Canva. You can sign up to this newsletter on our website.

  • We collect your first name, last name and email address so that we can send you our newsletter.

  • Mailchimp (and other services we use) ensure all information is stored and used correctly. You can read their privacy policy here. Mailchimp stores their data in the USA but do so in line with EU General Data Protection Regulation regulations.

  • We keep a record in a password protected document of when you signed up to the newsletter so that in 5 years after the sign up date we can contact you and check if you still want to receive updates from us.

  • You must register yourself to this newsletter and give the necessary permissions.

  • You have the right to unsubscribe and have your data removed at any time. To do so, you can unsubscribe from the bottom of any of our Mailchimp mailouts or email us using the contact details at the bottom of this policy.

Brown paper tickets/Eventbrite

  • When you purchase a ticket for any Clearcut Arts Ltd event we can collect information from you through Eventbrite, including your name, address and email address. We only use this information to contact you in regard to the show – for example notifying you of any cancellation.

  • You can read Eventbrite’s privacy policy on their support pages for information about how they store data.

  • We do not share any information that we receive from Eventbrite to third parties under any circumstances.

  • If you answer ‘yes’ when asked if you would like to be added to our mailing list at the end of your Eventbrite transaction, this will indicate your consent and you will be added to our list. You can remove yourself at any time.

Website & Cookies

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For any queries about how we store data or suggestions of ways we can improve our data collection, please contact our designated Data ControllerKyla Booth-Lucking at kyla@weareclearcut.com. 

If you would like to remove yourself from our mailing list please email kyla@weareclearcut.com or unsubscribe from the bottom of any mailout you receive.